Support
Something not working the way it should? Write in. {List} is made by one person, so your message goes straight to the developer; no ticket queue, no bot.
Before writing, it’s worth a quick look at the FAQ, the most common questions are answered there.
Otherwise, email:
What to include
The more of this you can tell us, the less back-and-forth it takes:
- What happened, and what you expected to happen instead.
- Where in the app it happened: the home screen, planning a list, shopping mode, history, profile.
- How to trigger it again, if you can work that out. Even a rough sequence of taps helps enormously.
- Your iPhone model and iOS version, you’ll find these in Settings › General › About.
- The app’s version number, shown on the profile screen.
- A screenshot or screen recording, if the problem is something you can see.
Response times
Every message gets read. Replies are usually quick, but this is one developer in one time zone, so give it a few days before assuming it went missing.
Privacy note
Only send what’s needed to explain the problem. The app itself never sends your lists anywhere — see the Privacy Policy — so nothing arrives with your email unless you attach it yourself.
Have an idea instead?
Feature requests and suggestions have their own page: Feedback.